Tunisia is filled with 5* rated hotels, with all the “bells & whistles” that often guide the Ministry of Tourism to accredit a location with their...

Tunisia is filled with 5* rated hotels, with all the “bells & whistles” that often guide the Ministry of Tourism to accredit a location with their star level, whether 5*, 4* or whatever the case may be. With many years of continuous travel to Tunisia, as well as considerable feedback from our clients who stay in Tunisian hotels, our opinion is that most of these properties fall short when compared to international star ratings, most often because of service. All the “bells & whistles” are great, but at the end of a stay when a front desk person or bellman chases after a client for a $5.00 laundry bill, rather than asking “how was your stay”, it shows a lack of training from the management as to how such oversights should be handled.Dar el Marsa in La Marsa not only has the “bells & whistle’s” of a fine dining restaurant, beautifully designed rooms, attractive common areas and what is one of the best locations in Tunis, but the hotel’s staff exudes first class service from the time you enter the lobby and have your bags received, to the housekeeping staff, restaurant personnel and at the front desk. Good service is never an accident in such hotels, but rather, a result of training and standards directed from the top and led by example. Owner Skander Mestiri does just that! Whether discreetly walking around scanning everything, or warmly going up and greeting guests, Mestiri’s presence and standards for a 5* boutique property lead by example and are followed by the rank and file.We recently had twenty guests booked at Dar el Marsa and every one raved! This type of feedback is what one wants in a hotel and makes Dar el Marsa is a winner on the Tunis hotel scene!

It is not my first time in Dar El Marsa, i was in fact there right after its opening and i am glad that after 5 years its service is still 10/10.Let’s...

It is not my first time in Dar El Marsa, i was in fact there right after its opening and i am glad that after 5 years its service is still 10/10.Let’s start with the positives;1-swift check in, even if your room is not ready they offer you to use their breathtaking rooftop restaurant and they will call you as soon as it becomes ready2- staff/personnel, the nicest and friendliest. They greet you, ask about your stay and if you need anything. 3- offered extended check out till 2pm for free4- room, spacious, breathtaking views on the Mediterranean with a large balcony, comfy king size bed, generous amenities 5- mini bar, free soft drinks with daily replenish 6- fruits and sandwiches and sparkling water in room first day i arrived 7- fitness room, hamam sauna for free although I didn’t have the time to use 8-la terrace rooftop restaurant: good food, great views, live entertainment 9- currency change service; same rates as the airport. 10- airport transfer, reliable and luxurious. Some improvements to be taken; 1- I understand security is priority but being checked through security guards every time you go out/in is not convenient 2- breakfast, felt that for what you pay it could offer more variety and items.

Perfect Hotel... very comfortable... friendly staff... perfect location... The food and drinks are great... the terrace with the swimming pool are nice......

Perfect Hotel... very comfortable... friendly staff... perfect location... The food and drinks are great... the terrace with the swimming pool are nice... I highly recommend... thanks for the great experience every stay... it is my authorized hotel in Tunis...

Absolutely great hotel with staff going at length to please. The rooftop restaurant is awesome with a matching view. The hotel is right off the beach and...

Absolutely great hotel with staff going at length to please. The rooftop restaurant is awesome with a matching view. The hotel is right off the beach and a few minutes from the Marsa Plage train station (which gets you to Tunis in 35 minutes for less then €1).The lock of the room wasn’t working for some reason and needed to be replaced, a fully booked hotel meant the only option was the suite - not bad Only tiny point is that the safe in the room is ancient and user-unfriendly (why are there even instructions in Greek on there? ).Overall absolutely perfect and recommended!

It's one of the best hotels I ever stayed at. The room was impeccable. And the staff was the real highlight. Imed and Riadh at the front desk took such...

It's one of the best hotels I ever stayed at. The room was impeccable. And the staff was the real highlight. Imed and Riadh at the front desk took such good care of us.The 360 restaurant was no different. Aymen and the whole staff were attentive to the slightest details. The meals were a delight and the jazz music just the cherry on top.

What a view, what a service and overall the kindness of SkanderI have really enjoyed my stays, The food is diverse and exquisit. the quality of the bed...

What a view, what a service and overall the kindness of SkanderI have really enjoyed my stays, The food is diverse and exquisit. the quality of the bed is just perfectKeep it upBest regards for all the team

Excellent service, very good breakfast, rooms are large and cleaned every day, views overlooking the ocean, beautiful rooftop restaurant and pool and a...

Excellent service, very good breakfast, rooms are large and cleaned every day, views overlooking the ocean, beautiful rooftop restaurant and pool and a lovely spa - the perfect holiday hotel. We were here for 6 nights and had a lovely time